Account login Weirdness
  • JPvA
    Posts: 1
    Joined: Sat Jun 16, 2018 3:12 pm

    Account login Weirdness

    by JPvA » Sat Jun 16, 2018 3:15 pm

    Hello Everyone,
    I am coming back to ARIS after creating an account some time ago. Basically, the login screens do not recognize my username (it says it is empty) but it will send me a forgot password email. I could not login to the forums or the builder, but it worked perfectly on my phone.

    I am posting this after I created a second account, which seems to work fine. Anyone know what I should do or who to ask?

    Thanks,
    Jolanda
  • User avatar
    chrish
    Posts: 251
    Joined: Mon Oct 10, 2016 5:45 pm
    Location: Albuquerque, NM
    Contact:

    Re: Account login Weirdness

    by chrish » Mon Jun 18, 2018 4:47 pm

    I don't know if this is related, but back when we switched to the new forum, my old ARIS password was not good enough for the forum software and I had many headaches trying to log in.