I'm writing about a problem one of my students is having with her ARIS project. Here's her description of the problem:
"I tried to save the conversation in the Aris editor, it was loading for long time and could not save. And i refreshed the page and tried to save again, but failed. I logged out my account to see if I can redo my last step to save my conversation edit. After I logged out I could not log in again, it kept saying incorrect password or username. I tried to do forget password for a few times, but only received one password reset email. But I still could not log in after I change my password from the link. I can log in to my account and test the game in my phone app, and I can change my password in my phone app too. But when I clicked in the last conversation that i tried to save in Aris, the app would log me out after I clicked it."
Any ideas? She can access her account from the client, just not the editor...
I really appreciate any help on this!