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Audio in Video Overlay

Posted: Sun Apr 07, 2019 11:08 pm
by Asewell1
Hello!

I'm having issues getting the audio in my .mp4 to play in an AR overlay. The audio plays fine when viewing the video in the Media tab in ARIS editor - I just can't get the audio to play in the app.

Re: Audio in Video Overlay

Posted: Mon Apr 08, 2019 9:21 am
by Asewell1
I figured this one out, as well. It's good to know that the videos won't play if you have the sound turned off on your device. Lesson learned. :D

Re: Audio in Video Overlay

Posted: Wed Jun 26, 2019 11:09 am
by dmacphee
PROBLEM: I wish my device audio was off... but it isn't, and I still can't get audio to play with video overlays for my ARIS games. What stupid thing am I doing wrong?
I can get the audio to work with an iPad Mini 4 but not with my iPhone 6s... I'm sure it is some hidden setting I can't find. Volume is up all the way and there is no volume/audio setting for the ARIS app itself when I look in the OS settings.

[Instead of deleting this post out of embarrassment, I figure i'll leave it up and explain how I resolved by own dumb problem in case anyone else happens upon this thread when struggling with the same issue...]


ANSWER:
Take your iPhone off 'vibration' ringer mode! Even though my volume was set at max, the phone wouldn't play any sound for the video overlay because i had the slider on the side of my phone set to 'silent' so that it would only vibrate when ringing at work... Duh.