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Account login Weirdness

Posted: Sat Jun 16, 2018 3:15 pm
by JPvA
Hello Everyone,
I am coming back to ARIS after creating an account some time ago. Basically, the login screens do not recognize my username (it says it is empty) but it will send me a forgot password email. I could not login to the forums or the builder, but it worked perfectly on my phone.

I am posting this after I created a second account, which seems to work fine. Anyone know what I should do or who to ask?

Thanks,
Jolanda

Re: Account login Weirdness

Posted: Mon Jun 18, 2018 4:47 pm
by chrish
I don't know if this is related, but back when we switched to the new forum, my old ARIS password was not good enough for the forum software and I had many headaches trying to log in.